Welcome to your London Borough of Croydon account

First-time users

If you are the person or business liable to pay Council Tax, Business Rates or receive Benefits and/or Council Tax Support, you can now view your accounts online. Also, Landlords can access information about housing benefit payments made to them in respect of their tenants.

Depending upon which service you access, you will be able to view:

  • a full statement of your account
  • a list of your payments
  • the instalments to be paid
  • discount or exemption details
  • Adobe PDF formatted versions of your bills

Your account details are held securely, so to access them you will need to register for an online account.

Registered users

To sign in to your online account, please enter your email address and password. If you have forgotten your password, you can request a temporary password.

Need help?

Sign in

The council shall process all personal data in strict compliance with the Data Protection Act 1998 and all other relevant privacy legislation.

Please ensure you keep your log in details in a safe and secure place in order to prevent any unauthorised access to your account.

Unauthorised access or misuse of this service is strictly forbidden and will constitute an offence under The Computer Misuse Act 1990. If you are uncertain whether or not you are authorised to access this service, you must log out immediately. Failing to do so could result in a fine of up to 5000 in a Magistrates' court or an unlimited fine in the Crown Court. Legislation to introduce the possibility of a custodial sentence for a Section 55 offence is now before Parliament.

You may also wish to see the Council's Privacy Statement at http://www.croydon.gov.uk/privacy.